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Thursday 31 January 2013

Virtual Teams: a Literature Review

Virtual Teams: a Literature Review

AUTHOR(S)
Ale Ebrahim, Nader; Ahmed, Shamsuddin; Taha, Zahari
PUB. DATE
July 2009
SOURCE
Australian Journal of Basic & Applied Sciences;2009, Vol. 3 Issue 3, p2653
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
In the competitive market , virtual teams represent a growing response to the need for fasting time-to-market, low-cost and rapid solutions to complex organizational problems. Virtual teams enable organizations to pool the talents and expertise of employees and non-employees by eliminating time and space barriers . Nowadays companies are heavily investing in virtual team to enhance their performance and competitiveness . Despite virtual team growing prevalence, relatively little is known about this new form of team. Hence the study offers an extensive literature review with definitions of virtual teams and a structured analysis of the present body of knowledge of virtual teams. First, we distinguish virtual teams from conventional teams, different types of virtual teams to identify where current knowledge applies. Second, we distinguish what is needed for effective virtual team considering the people, process and technology point of view and underlying characteristics of virtual teams and challenges the entail. Finally we have identified an d ext en d ed 12 key factors that need to be considered, and describes a methodology focused on supporting virtual team working, with a new approach that has not been specifically addressed in the existing literature and some guide line for future research extracted.
ACCESSION #
45613509
Tags: VIRTUAL work teams;  TEAMS in the workplace;  WORK sharing;  METHODOLOGY;  EMPLOYEES;  INDUSTRIAL organization (Economic theory);  ORGANIZATION;  GLOBALIZATION;  INFORMATION technology

Virtual Teams: a Literature Review - Tags: VIRTUAL work teams TEAMS in the workplace

Wednesday 30 January 2013

Master thesis: Managing Virtual Teams - By: Antonio Čale

Masaryk University
Faculty of Informatics
Master thesis:
Managing Virtual Teams
Bc. Antonio Čale
February 2013

1. INTRODUCTION
Virtual teams are fast becoming a norm when conducting business and managing projects. In the
following chapters the reader will gain knowledge on what a virtual team is, what types of virtual teams
are there and how to manage them using currently available technologies.
Document contains four logical parts. First one contains chapters 2 and 3 which talk about virtual teams’
definition and types. Second part contains chapters 4, 5, 6 and 7 which talk about managers’ role in
virtual teams and how to manage virtual teams. Third part is chapter 8 which describes some of the
current technologies used in managing virtual teams. Tools used for virtual team communication,
collaboration and training. Final part contains results of a survey conducted among virtual team
managers and virtual team member.
Chapters 2 and 3 will help the reader understand the phenomenon of virtual teams. Beginning with
virtual team definitions, description of virtual team members, detailed explanation of types of virtual
teams, virtual team advantages and challenges and giving reasons to why virtual teams fail.
Chapters 4, 5, 6 and 7 are dedicated to explaining the role of virtual team manager.
Chapter 4 explains manager’s position, his responsibilities, what competences he should have and what
do virtual team members want from their manager. Chapter 5 shows how to build effective virtual teams
using Alignment and Maturity models and Xerox’s nine-step model as well as giving tips on useful teambuilding
activities. Chapter 6 shows how to manage virtual teams. Starting with building trust in virtual
teams, ensuring team’s diversity is understood, appreciated and leveraged, explaining how to manage
virtual work-cycle and meetings, monitor teams progress, manage employees who work from home and
those that don’t report directly to you as a manager. Chapter closes with explanation of seven critical
success factors. Chapter 7 explains how to coach virtual team members and how to conduct training of
virtual team members.
Chapter 8 describes currently available technologies for virtual team communication and collaboration.
 2
2. WHAT IS A VIRTUAL TEAM?
There are many definitions on what a virtual team is. For example one might say that a virtual team, also
known as a geographically dispersed team or GDT, is a group of individuals who work across time, space
and organizational boundaries with links strengthened by webs of communication technology. Powell,
Piccoli and Ives define virtual teams in their literature review article "as groups of geographically,
organizationally and/or time dispersed workers brought together by information and telecommunication
technologies to accomplish one or more organizational tasks".[1] Ale Ebrahim, N., Ahmed, S. and Taha, Z.
in their 2009 literature review paper, added two key issues to definition of a virtual team “as small
temporary groups of geographically, organizationally and/ or time dispersed knowledge workers who
coordinate their work predominantly with electronic information and communication technologies in
order to accomplish one or more organization tasks”. [2]
Virtual teams consist of a group of individuals who are able to work together across time, space, and
organizational boundaries with links strengthened by webs of communication technology. Companies
are now able to hire the best of the best, regardless of location. In theory, the members of these teams
complement each other and share common goals as do most any other type of team that we may think
of. They are each committed to a common purpose and while working together, hold each member as
well as themselves accountable for getting the job done. Virtual teams do not simply consist of
individuals working from their homes (“teleworkers”), but rather they are comprised of employees
working at home or in small groups in offices all over the world. With advancements in technology and
the constant outsourcing that companies all over the world are implementing, virtual teams may
eventually be the “norm” in the way we do business.
2.1.Why do we need virtual teams?
With a virtual team, one of the biggest assets an organization and the customers it services can count on
is flexibility. With employees in the U.S., Western Europe, India and China all working on the same
project, a company is actually getting work accomplished twenty four hours a day, not the standard eight
that a more “sheltered” company would experience. They reap a benefit from being located across
different time zones and this adds to their productivity. Because of advances in technology, employees
in a virtual team do not have to deal with hours of travel or daily commutes to take time out of their
working day. The technology that allows a virtual team to exist in turn, is constantly being advanced and
improved upon. This too drives productivity. With the globalization of virtually every industry one can
think of, virtual teams and other methods of making the world of business “smaller” are the way of the
future. Employees demand that their organization as well as themselves be technologically sophisticated,
flexible, globally “savvy,” and highly competitive.
 
 
http://is.muni.cz/th/387125/fi_m/387125_Master_Thesis_Antonio_Cale_Managing_Virtual_Teams.txt
http://is.muni.cz/th/387125/fi_m/387125_Master_Thesis_Antonio_Cale_Managing_Virtual_Teams.pdf 

The LearningHub Asia’s Workshop on Research Tools and Effective Research Methods | Nader Ale Ebrahim | Official Website

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A really useful workshop for students at all levels. It covers everything you need to cover your class assignments, term projects and how you can publish your articles in international journals.

 

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- Literature Review, References, Citation, not a problem anymore!

 
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10:00 am – 5:00 pm


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The LearningHub Asia’s Workshop on Research Tools and Effective Research Methods | Nader Ale Ebrahim | Official Website

Sunday 27 January 2013

TOP 10 Papers for Journal of Technology, Operations Management & Production eJournal | Nader Ale Ebrahim | Official Website

 "Virtual Teams: A Literature Review" listed in TOP 10 Papers for Journal of Technology, Operations Management & Production eJournal
January 2, 1997 to January 27, 2013


RankDownloadsPaper Title
1 6505 Goodbye Pareto Principle, Hello Long Tail: The Effect of Search Costs on the Concentration of Product Sales
Erik Brynjolfsson, Yu Jeffrey Hu, Duncan Simester,
Massachusetts Institute of Technology (MIT) - Sloan School of Management, Purdue University - Krannert School of Management, Massachusetts Institute of Technology (MIT) - Sloan School of Management ,
Date posted to database: December 26, 2006
Last Revised: April 5, 2011
2 6503 Integrity: Where Leadership Begins - A New Model of Integrity (PDF File of PowerPoint Slides)
Werner Erhard, Michael C. Jensen, Steve Zaffron,
Unaffiliated Authors - Independent, Harvard Business School, Landmark Education LLC,
Date posted to database: May 11, 2007
Last Revised: December 11, 2012
3 1620 Perspectives in Supply Chain Risk Management: A Review
Christopher S. Tang,
UCLA Anderson School,
Date posted to database: August 20, 2006
Last Revised: August 20, 2006
4 1496 Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers
David I. Levine, Michael W. Toffel,
University of California, Berkeley - Economic Analysis & Policy Group, Harvard Business School (HBS) - Technology & Operations Management Unit ,
Date posted to database: August 20, 2008
Last Revised: January 23, 2010
5 1488 Productivity Effects of Information Diffusion in Networks
Sinan Aral, Erik Brynjolfsson, Marshall W. Van Alstyne,
New York University (NYU) - Leonard N. Stern School of Business, Massachusetts Institute of Technology (MIT) - Sloan School of Management, Boston University - Department of Management Information Systems,
Date posted to database: May 21, 2007
Last Revised: July 29, 2012
6 1117 Supply Chain Competency: Learning as a Key Component
Robert E. Spekman, Joseph Spear, John Kamauff,
University of Virginia (UVA) - Darden School of Business, University of Richmond, PricewaterhouseCoopers LLP - Arlington Office,
Date posted to database: September 6, 2001
Last Revised: September 24, 2001
7 993 Supply Chain Management: An Opportunity For Metaheuristics
Helena Ramalhinho Dias Lourenço,
Universitat Pompeu,
Date posted to database: June 29, 2001
Last Revised: December 22, 2001
8 937 The Impact of Service Operations Failures on Customer Satisfaction: Evidence on How Failures and Their Source Affect What Matters to Customers
Shannon W. Anderson, Scott Baggett, Sally K. Widener,
University of California, Davis, Rice University, Rice University - Jesse H. Jones Graduate School of Business,
Date posted to database: April 2, 2007
Last Revised: April 2, 2007
9 870 Accountants, from Tradition to Transition: The Impact of Enterprise Resource Planning Systems
Ariela Caglio, Ariela Caglio,
Bocconi University - SDA Bocconi School of Management, Bocconi University - Department of Accounting,
Date posted to database: February 24, 2002
Last Revised: May 10, 2008
10 838 Virtual Teams: A Literature Review
Nader Ale Ebrahim, Shamsuddin Ahmed, Zahari Taha,
University of Malaya - Department of Engineering Design and Manufacture, Faculty of Engineering, University of Malaya (UM), University of Malaya (UM),
Date posted to database: November 7, 2009
Last Revised: November 7, 2009
SSRN
Attachments:
FileDescriptionFile size
Download this file (SSRN-id1501443.pdf)Virtual Teams A Literature ReviewThe study offers an extensive literature review with definitions of virtual teams and a structured analysis of the present body of knowledge of virtual teams.
TOP 10 Papers for Journal of Technology, Operations Management & Production eJournal | Nader Ale Ebrahim | Official Website

Scopus preview - Scopus - Document details

Volume 433-440, 2012, Pages 1653-1659
2011 International Conference on Material Science and Information Technology, MSIT2011;Singapore;16 September 2011through18 September 2011;Code88150

Virtual collaborative R&D teams in Malaysia manufacturing SMEs 

Department of Engineering Design and Manufacture, Faculty of Engineering, University of Malaya, Kuala Lumpur, Malaysia
Faculty of Manufacturing Engineering and Management Technology, University Malaysia Pahang, 26300 Gambang, Pahang, Malaysia

Abstract

This paper presents the results of empirical research conducted during March to September 2009. The study focused on the influence of virtual research and development (R&D) teams within Malaysian manufacturing small and medium sized enterprises (SMEs). The specific objective of the study is better understanding of the application of collaborative technologies in business, to find the effective factors to assist SMEs to remain competitive in the future. The paper stresses to find an answer for a question "Is there any relationship between company size, Internet connection facility and virtuality?". The survey data shows SMEs are now technologically capable of performing the virtual collaborative team, but the infrastructure usage is less. SMEs now have the necessary technology to begin the implementation process of collaboration tools to reduce research and development (R&D) time, costs and increase productivity. So, the manager of R&D should take the potentials of virtual teams into account. © (2012) Trans Tech Publications, Switzerland.

Author keywords

Collaborative tools; Questionnaires; Small and medium enterprises; Virtual teams

Indexed Keywords

Collaboration Tool; Collaborative teams; Collaborative technologies; Collaborative tools; Company size; Effective factors; Empirical research; Implementation process; Internet connection; Malaysia; Malaysians; Questionnaires; Research and development; Small and medium enterprise; Small and medium-sized enterprise; Survey data; Virtual research; Virtual team
Engineering controlled terms: Industrial research; Information technology; Internet; Management; Manufacture; Materials science; Surveys
Engineering main heading: Industry
ISSN: 10226680 ISBN: 978-303785319-1Source Type: Book series Original language: English
DOI: 10.4028/www.scientific.net/AMR.433-440.1653Document Type: Conference Paper
Sponsors: Singapore Institute of Electronics
  Ebrahim, N.A.; Department of Engineering Design and Manufacture, Faculty of Engineering, University of Malaya, Kuala Lumpur, Malaysia;
© Copyright 2012 Elsevier B.V., All rights reserved.

Scopus preview - Scopus - Document details

Saturday 26 January 2013

SSRN Technology, Operations Management & Production eJournal


Incl. Electronic Paper Goodbye Pareto Principle, Hello Long Tail: The Effect of Search Costs on the Concentration of Product Sales
Management Science, Forthcoming
Erik Brynjolfsson , Yu Jeffrey Hu and Duncan Simester
Massachusetts Institute of Technology (MIT) - Sloan School of Management , Purdue University - Krannert School of Management and Massachusetts Institute of Technology (MIT) - Sloan School of Management
Date Posted: December 26, 2006
Last Revised: April 05, 2011
Accepted Paper Series
6502 downloads

Incl. Electronic Paper Integrity: Where Leadership Begins - A New Model of Integrity (PDF File of PowerPoint Slides)
Barbados Group Working Paper No. 07-03, Harvard NOM Working Paper No. 07-03
Werner Erhard , Michael C. Jensen and Steve Zaffron
Independent , Harvard Business School and Landmark Education LLC
Date Posted: May 11, 2007
Last Revised: December 11, 2012
Working Paper Series
6502 downloads

Incl. Electronic Paper Perspectives in Supply Chain Risk Management: A Review
Christopher S. Tang
UCLA Anderson School
Date Posted: August 20, 2006
Working Paper Series
1620 downloads

Incl. Electronic Paper Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers
Harvard Business School Technology & Operations Mgt. Unit Research Paper No. 09-018, Management Science, Forthcoming
David I. Levine and Michael W. Toffel
University of California, Berkeley - Economic Analysis & Policy Group and Harvard Business School (HBS) - Technology & Operations Management Unit
Date Posted: August 20, 2008
Last Revised: January 23, 2010
Working Paper Series
1496 downloads

Incl. Electronic Paper Productivity Effects of Information Diffusion in Networks
Sinan Aral , Erik Brynjolfsson and Marshall W. Van Alstyne
New York University (NYU) - Leonard N. Stern School of Business , Massachusetts Institute of Technology (MIT) - Sloan School of Management and Boston University - Department of Management Information Systems
Date Posted: May 21, 2007
Working Paper Series
1488 downloads

Incl. Electronic Paper Supply Chain Competency: Learning as a Key Component
Darden Business School Working Paper No. 01-16
Robert E. Spekman , Joseph Spear and John Kamauff
University of Virginia (UVA) - Darden School of Business , University of Richmond and PricewaterhouseCoopers LLP - Arlington Office
Date Posted: September 06, 2001
Working Paper Series
1117 downloads

Incl. Electronic Paper Supply Chain Management: An Opportunity For Metaheuristics
UPF Economics and Business Working Paper No. 538
Helena Ramalhinho Dias Lourenço
Universitat Pompeu
Date Posted: June 29, 2001
Working Paper Series
993 downloads

Incl. Electronic Paper The Impact of Service Operations Failures on Customer Satisfaction: Evidence on How Failures and Their Source Affect What Matters to Customers
Shannon W. Anderson , Scott Baggett and Sally K. Widener
University of California, Davis , Rice University and Rice University - Jesse H. Jones Graduate School of Business
Date Posted: April 02, 2007
Working Paper Series
936 downloads

Incl. Electronic Paper Accountants, from Tradition to Transition: The Impact of Enterprise Resource Planning Systems
DIR, Research Division SDA BOCCONI Working Paper No. 02-67
Ariela Caglio
Bocconi University - Department of Accounting
Date Posted: February 24, 2002
Working Paper Series
870 downloads

Incl. Electronic Paper Virtual Teams: A Literature Review

Australian Journal of Basic and Applied Sciences, Vol. 3, No. 3, pp. 2653-2669, 2009
Nader Ale Ebrahim , Shamsuddin Ahmed and Zahari Taha
University of Malaya - Department of Engineering Design and Manufacture, Faculty of Engineering , University of Malaya (UM) and University of Malaya (UM)
Date Posted: November 07, 2009
Accepted Paper Series
837 downloads

SSRN Technology, Operations Management & Production eJournal

Effective Virtual Teams for New Product Development

Effective Virtual Teams for New Product Development

Author Info

  • Nader Ale Ebrahim
    (al_e_ebrahim@yahoo.com) (UM - University of Malaya - Department of Engineering Design and Manufacture, Faculty of Engineering, University of Malaya)
  • Shamsuddin Ahmed
    (UM - University of Malaya - Department of Engineering Design and Manufacture, Faculty of Engineering, University of Malaya)
  • Salwa Hanim Abdul Rashid
    (UM - University of Malaya - Department of Engineering Design and Manufacture, Faculty of Engineering, University of Malaya)
  • Zahari Taha
    (UMP - Faculty of Manufacturing Engineering and Management Technology, University Malaysia Pahang - Education)

Abstract

At present, the existing literature shows that the factors which influence the effectiveness of virtual teams for new product development are still ambiguous. To address this problem, a research design was developed, which includes detailed literature review, preliminary model and field survey. From literature review, the factors which influence the effectiveness of virtual teams are identified and these factors are modified using a field survey. The relationship between knowledge workers (people), process and technology in virtual teams is explored in this study. The results of the study suggest that technology and process are tightly correlated and need to be considered early in virtual teams. The use of software as a service, web solution, report generator and tracking system should be incorporated for effectiveness virtual teams.

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Bibliographic Info

Paper provided by HAL in its series Post-Print with number hal-00709109. Download reference. The following formats are available: HTML (with abstract), plain text (with abstract), BibTeX, RIS (EndNote, RefMan, ProCite), ReDIF
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Date of creation: 07 Jun 2012
Date of revision:
Publication status: Published, Scientific Research and Essay, 2012, 7, 21, 1971-1985
Handle: RePEc:hal:journl:hal-00709109
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Related research

Keywords: Virtual teams; collaboration; questionnaires; communication; information; integration; performance; success; cross-functional teams; product development.; Other versions of this item:
Find related papers by JEL classification:
  • L6 - Industrial Organization - - Industry Studies: Manufacturing
  • O32 - Economic Development, Technological Change, and Growth - - Technological Change; Research and Development; Intellectual Property Rights - - - Management of Technological Innovation and R&D
  • O14 - Economic Development, Technological Change, and Growth - - Economic Development - - - Industrialization; Manufacturing and Service Industries; Choice of Technology
  • L7 - Industrial Organization - - Industry Studies: Primary Products and Construction
  • Q5 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Environmental Economics
  • P42 - Economic Systems - - Other Economic Systems - - - Productive Enterprises; Factor and Product Markets; Prices
  • P23 - Economic Systems - - Socialist Systems and Transition Economies - - - Factor and Product Markets; Industry Studies; Population
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References

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Please report citation or reference errors to Jose.Barrueco@uv.es, or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
  1. Nader Ale Ebrahim & Shamsuddin Ahmed & Zahari Taha, 2009. "Virtual R & D teams in small and medium enterprises: A literature review," Post-Print hal-00593358, HAL.
  2. Ale Ebrahim, Nader & Ahmed, Shamsuddin & Taha, Zahari, 2009. "Virtual Teams for New Product Development – An Innovative Experience for R&D Engineers," MPRA Paper 27034, University Library of Munich, Germany, revised Jul 2009.
  3. Ale Ebrahim, Nader & Ahmed, Shamsuddin & Taha, Zahari, 2009. "Modified stage-gate: A conceptual model of virtual product development process," MPRA Paper 27043, University Library of Munich, Germany, revised Nov 2009.
  4. Nader Ale Ebrahim & Shamsuddin Ahmed & Zahari Taha, 2009. "Virtual Teams: a Literature Review," Post-Print hal-00593357, HAL.
  5. Lee Cronbach, 1951. "Coefficient alpha and the internal structure of tests," Psychometrika, Springer, vol. 16(3), pages 297-334, September.
  6. Nader Ale Ebrahim & Shamsuddin Ahmed & Zahari Taha, 2010. "Critical Factors for New Product Developments in SMEs Virtual Team," Post-Print hal-00593363, HAL.
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Effective Virtual Teams for New Product Development

DBLP: Nader Ale Ebrahim


Nader Ale Ebrahim Coauthor index pubzone.org

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i5Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Nader Ale Ebrahim, Shamsuddin Ahmed, Salwa Hanim Abdul Rashid, Zahari Taha: Technology Use in the Virtual R&D Teams. CoRR abs/1207.6830 (2012)
i4Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Nader Ale Ebrahim, Salwa Hanim Abdul Rashid, Shamsuddin Ahmed, Zahari Taha: The Effectiveness of Virtual R&D Teams in SMEs: Experiences of Malaysian SMEs. CoRR abs/1207.6832 (2012)
i3Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Nader Ale Ebrahim, Shamsuddin Ahmed, Zahari Taha: Establishing Virtual R&D Teams: Obliged Policy. CoRR abs/1208.0944 (2012)
i2Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Nader Ale Ebrahim, Shamsuddin Ahmed, Zahari Taha: Modified Stage-Gate: A Conceptual Model of Virtual Product Development Process. CoRR abs/1210.7482 (2012)
i1Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XML
Nader Ale Ebrahim, Shamsuddin Ahmed, Salwa Hanim Abdul Rashid, Zahari Taha, M. A. Wazed: Virtual Collaborative R&D Teams in Malaysia Manufacturing SMEs. CoRR abs/1210.7889 (2012)

Coauthor Index

1Shamsuddin Ahmed
2Salwa Hanim Abdul Rashid
3Zahari Taha
4M. A. Wazed

DBLP: Nader Ale Ebrahim